Why are we here?
We started our business in Victoria in 1992, servicing people in the Dandenong ranges before expanding Australia-wide. Our experience tells us that business clients demand personalised service above all and insist on dealing with a broker that understands their business and insurance needs.
This in turn leads to more than a great business relationship, fulfilling our aim to become business partners with our clients for life.
Building local networks, no matter where your business is.
We strive to ensure that our client requirements and expectations are met in respect of premiums, coverages and funding options. That becomes our commitment. No matter where you are, we will be there to listen to your concerns. We take the time to assess your individual circumstances to ensure our client’s expectations are met concerning risk management, appropriate cover, and relevant prices. We go above and beyond to make your experience easy.
How do we deliver our services?
Personalised Services
All enquiries are answered by a “real person”, not a number/ answering machine or from overseas… all calls, claims and enquiries are handled by our experienced team of specialists here in Australia.
We tailor our insurance policies to suit your business needs. We take time with you to understand your business and assess your risks. If it requires us to be there, we will be at your premises. Our aim is to ensure you will receive the correct cover for your business needs.
Always be connected
We offer a 24/7 service Australia-wide with one phone call, no matter what hour of the day.
We keep you informed with the latest industry updates.
Key Personnel
James Gillard, Managing Director, QPIB
25 years general insurance experience as a broker and business owner and 15 years of sales & management experience in the travel industry. Responsibilities – major account acquisition, servicing and liaising with underwriters, risk management strategies, marketing, promotions and seminars in addition he is a qualified and practising Mortgage/Finance Broker (12 years).
Helga Pitzer, General Manager
30 years insurance experience as a senior broking and claims manager, dispute resolution roles for major insurers and large local broker firms. Responsibilities include office management, underwriting of large accounts and overseeing complex claims.
Associate Degree General Insurance from ANZIIF
Philip Watson, National Business Development Manager
A highly experienced Senior Development and Account Manager with a proven track record managing the development of financial services products and general insurance across multiple intermediary markets and sales omni channels. Philip has 30 years general insurance experience with IAG and Suncorp , including Travel Insurance at General Management level, and as a Disputes Resolution Claims Officer. Philip is an Associate Fellow of the Australian Institute of Management, Associate ANZIIF and non for profit Lions Club International Board member.
Philip Falls, Broking Operations Manager
30 years insurance experience in both commercial broking, servicing large corporate clientele and commercial underwriting.Training and support of staff in all facets of commercial broking. Involvement in large client insurance programs as well as assistance with claims.
Diploma of Financial Services (Insurance Broking) and Certified Insurance Professional. ANZIIF Snr Associate CIP
Our dedicated team
Our professional experts are from various insurance backgrounds including underwriting, claims, broker operations and marketing and most of our team members each have in excess of twenty years’ experience in the insurance industry and SME business.
Amy Krause
Account Executive
Nick Thompson
Account Executive
Chantelle Whitla
Account Executive
Sharon Eddy
Account Executive
Ingrid Ryan
Administration
Julie Gillard
Financial Controller
Iris Hately
Administration
Your Trusted Specialists
IME Insurance Made Easy has a team of very specialised insurance experts that have years of knowledge in the assessment of insurance risks and claims, so when they are assisting one of our clients or liaising with the Underwriter their knowledge is unsurpassed and respected within the industry.
We are not just Insurance Brokers, we form relationships, which sets us apart from the Industry.
Insurance Services:
Whatever the occupation we can assist you
We pride ourselves in taking on the challenge of designing, implementing and packaging specialised Insurance programs.