CONTACT DETAILS: During Covid Restrictions in Victoria (updated 27/05/21)
Please refer below
First Contact
Office: 03 9757 8181
Toll Free: 1800 641 260
Should your call not be connected to one of our staff, please contact a staff member directly on their number below if you know which team member is handling your account.
Available 9 am – 5:30 pm AEST and ONLY in Case of Emergency After Hours
TEMPORARY CONTACT DETAILS:
Please refer below
James Gillard: 0418 341 260
Helga Pitzer: 0488 438 025
Philip Watson: 0423 791 368
FOR ALL LANDLINE NUMBERS LISTED BELOW, PLEASE DO NOT LEAVE A MESSAGE. IF YOUR CALL IS UNANSWERED, PLEASE EITHER CALL AN ALTERNATIVE NUMBER OR TRY AGAIN LATER.
These numbers will only be available Mon-Fri 9am-5.30pm
Ingrid Ryan: 03 9757 8116
Nick Thompson: 03 9757 8112
Chantelle Whitla: 03 9757 8103
Sharon Eddy 03 9757 8101
Iris Hatley: 03 9757 8114
Amy Krause: 03 9757 8108
Michelle Vrankulj 03 97578109
New client enquiries (new policies, new claims)
Account Payments – Iris, Amy
Bookkeepers Insurance – Michelle, Sharon, Chantelle
Business Coaches – Nick
Certificates of Insurance – Ingrid
Complementary Health – James
Franchise – James
General Administration – Ingrid
Hair & Beauty – Amy, Nick
Marketing/ Advertising – Philip
Mortgage Brokers – Nick
Natural Therapists – Sharon, Chantelle, Nick
Opticians – Nick, Chantelle
Swim Centres / Sports – Michelle, Nick, Chantelle
Travel Insurance – Sharon, Amy
Virtual Assistants – Sharon, Chantelle